Support Tickets Response time

Non urgent  support  tickets 

We aim to respond  within 8 hours 

 

Urgent  Support  tickets 

We aim to respond  within 4 hours 

 

Server Outrage  issues 

All server outrage issues will be posted on the homepage of our website no need to open a ticket for updates  all updates as we have them will be posted on our homepage 

 

 

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